Data processing policy

Data Processing Policy for By Marcela Giraldo

At "By Marcela Giraldo," we are committed to protecting your personal data and maintaining your privacy. This Data Processing Policy outlines how we collect, process, and protect your information.

1. Data Collection

We collect personal data when you interact with our website, make a purchase, or communicate with us. This data may include:

  • Contact Information: Name, email address, phone number.
  • Transaction Information: Details about your purchases, including payment information.
  • Account Information: If you create an account on our website, we collect your username and password.
  • Device and Usage Information: Information about your device, browser, and how you interact with our website.

2. Purposes of Processing

We process your data for the following purposes:

  • Fulfilling Orders: Processing and delivering your orders, including order confirmation and shipment details.
  • Customer Support: Responding to your inquiries, providing assistance, and resolving issues.
  • Personalization: Customizing your experience on our website based on your preferences.
  • Marketing: Sending promotional materials, special offers, and updates if you have opted in to receive them.
  • Analytics: Analyzing website usage to improve our services, content, and user experience.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing necessary to fulfill our contractual obligations to you (e.g., processing orders).
  • Consent: Processing based on your explicit consent, which you can withdraw at any time.
  • Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and marketing efforts.

4. Data Security

We implement security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer technology, and regular security assessments.

5. Data Sharing

We may share your data with third-party service providers for purposes such as payment processing, shipping, and marketing. However, we do not sell, rent, or trade your personal information to third parties for their promotional purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

  • Access and rectify your personal data.
  • Withdraw consent for processing.
  • Request deletion of your data.
  • Object to processing for legitimate interests.
  • Receive a copy of your data in a structured, machine-readable format.

To exercise these rights or if you have any questions, please contact us at [email/phone].

8. Changes to the Data Processing Policy

We may update this Data Processing Policy to reflect changes in our practices or for legal and regulatory reasons. Any changes will be effective when posted on our website.

Thank you for choosing "By Marcela Giraldo." We are committed to protecting your data and ensuring a secure and transparent processing environment.